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Introduction

PC Support

FAQ
Support
For problems such as "the screen does not display properly" or "I cannot advance at all," please visit our FAQ section.

If you are still unable to resolve your issue, please do not hesitate to contact our customer support department.
Support Requests
In order for us to fully investigate your issue, please allow a few days before receiving a response. Additionally, if you are still unable to resolve your issue after receiving our response, please contact us via telephone so that we may work with you in finding a solution.

We accept support requests using the following methods:

  • Pre-Paid Mail
  • Postage enclosed with your letter
  • FAX
  • E-Mail

  • Address

    STARFISH, Inc. Customer Support Dept.
    Fuji Building (4F)
    4-22-2 Koenji, Suginami-ku
    Tokyo, Japan 166-0003

    FAX: 03-3316-2081
    E-Mail: support@s-f.co.jp


    Notice

    In order for us to provide the best support, please accurately include the name of the title as well as the hardware platform with which you are having difficulty. Because differences exist in titles released on multiple platforms (for example, Playstation and PC), support will also vary. We apologize for the inconvenience and appreciate your patience.


    COPYRIGHT (C) 2007 STARFISH-SD INC. ALL RIGHTS RESERVED.